A Legacy of Excellence in Home Services
MASI Plumbing, Heating & AC has been a cornerstone of the community for over three decades, providing top-notch whole-home HVAC and plumbing solutions to homeowners and businesses alike. Founded in 1989 by Mark and Sarah Ingram, the company has grown from a small family-operated business to a leading provider of comprehensive home comfort services in the region.
Our Humble Beginnings
The Ingram family’s journey in the home services industry began when Mark, a skilled plumber, and Sarah, a savvy businesswoman, decided to combine their talents and start their own company. They named it MASI, using the initials of their names and those of their children, Alan and Isabella. From day one, their mission was clear: to provide exceptional service and build lasting relationships with their customers.
Expanding Our Expertise
As the company grew, so did its range of services. Recognizing the increasing demand for integrated home comfort solutions, MASI expanded its offerings to include:
- Plumbing installations and repairs
- Heating system installation and maintenance
- Air conditioning services
- Indoor air quality solutions
- Water heater services
- Emergency repairs
This comprehensive approach allowed MASI to become a one-stop shop for all home comfort needs, simplifying the lives of their customers and ensuring consistent quality across all services.
Commitment to Innovation and Sustainability
MASI Plumbing, Heating & AC has always been at the forefront of industry advancements. The company continually invests in the latest technologies and training for its technicians, ensuring that customers receive the most efficient and effective solutions available. This commitment to innovation extends to their focus on energy-efficient and environmentally friendly options, helping homeowners reduce their carbon footprint while saving on utility costs.
A Team of Experts
The heart of MASI’s success lies in its team of highly skilled professionals. Each technician undergoes rigorous training and certification processes, ensuring they are equipped to handle even the most complex HVAC and plumbing challenges. The company’s dedication to ongoing education and professional development has resulted in a workforce that is knowledgeable, courteous, and committed to customer satisfaction.
Community Involvement and Customer-Centric Approach
MASI Plumbing, Heating & AC takes pride in being an active member of the community it serves. The company regularly participates in local events, sponsors youth sports teams, and contributes to various charitable organizations. This strong community connection, combined with their unwavering commitment to customer service, has earned MASI a reputation as a trusted partner in home comfort.
As MASI Plumbing, Heating & AC looks to the future, the company remains dedicated to its founding principles of quality, integrity, and customer satisfaction. With a legacy of excellence and a vision for continued growth and innovation, MASI stands ready to meet the evolving needs of homeowners for generations to come.