From Humble Beginnings to HVAC Excellence: The Tropical Heating & Cooling Journey

A Legacy of Comfort in Western New York

Tropical Heating & Cooling has been a cornerstone of the HVAC industry in Western New York for over three decades. Founded in 1987 by John and Mary Thompson, this family-owned business started with a simple goal: to provide top-notch heating and cooling services to their local community.

Early Years and Growth

The company began as a small operation in Niagara Falls, NY, with just two technicians and a single service van. Through word-of-mouth recommendations and a commitment to quality, Tropical Heating & Cooling quickly gained a reputation for excellence. By the mid-1990s, they had expanded their services to include:

  • Expert HVAC repairs
  • Routine maintenance
  • New system installations

Expanding Reach and Services

As the business grew, so did its service area. Tropical Heating & Cooling extended its operations to cover a wide range of communities, including:

  • Grand Island, NY
  • Lockport, NY
  • North Tonawanda, NY
  • Tonawanda, NY
  • Amherst, NY
  • Williamsville, NY
  • West Seneca, NY
  • Lewiston, NY
  • Pendleton, NY
  • Wheatfield, NY

Commitment to Innovation

Throughout the years, Tropical Heating & Cooling has remained at the forefront of HVAC technology. They’ve consistently invested in training their technicians and adopting the latest industry advancements to ensure their customers receive the most efficient and effective solutions possible.

Community Involvement

Beyond their professional services, Tropical Heating & Cooling has always been deeply involved in the local community. From sponsoring youth sports teams to participating in charity events, the company has maintained a strong commitment to giving back to the region that has supported them for so long.

Looking to the Future

Today, Tropical Heating & Cooling continues to thrive under the leadership of the second generation of the Thompson family. With a team of over 50 skilled technicians and a fleet of modern service vehicles, they remain dedicated to providing exceptional HVAC services throughout Western New York.

As they look to the future, Tropical Heating & Cooling is focused on sustainability and energy efficiency, helping their customers reduce their carbon footprint while staying comfortable year-round. With their rich history and continued commitment to excellence, Tropical Heating & Cooling is poised to remain a trusted name in HVAC for generations to come.